Privacy policy

The company CAMI D’EN MIG, SL, operator of Hotel Flamingo Beach Benidorm and the accommodation services offered on this Website, takes the protection of your data very seriously. Therefore, in this privacy policy and following the guidelines set out in the General Data Protection Regulation of the European Union (GDPR EU) and the LOPDGDD, we provide information about the processing of personal data at https://www.flamingobeachbenidorm.com/. This privacy policy is applicable to the Website owned by CAMI D’EN MIG, SL with Tax Identification: B03344520 and address at C/ ESPERANTO 32, 03503 BENIDORM, Alicante, Spain Phone: +34 965865352 Email: direccion@flamingobeachbenidorm.com Before starting to use our Website you should review the information about the website owner that appears in the Legal Notice, Privacy Policy, Cookie Policy, and any other legal text regulating its use, which will be accessible at the footer of the Website.

1. Data Collection and Purposes of the Processing

During the process of collecting Personal Data in various forms, it will indicate which information is mandatory to complete the process. If not provided or filled out incorrectly, we will not be able to resolve your query, assist you through our virtual assistant or formalize the reservation. By filling out these Personal Data collection forms, the User expressly authorizes the website owner to use their data for the purposes indicated below. It is the User’s responsibility to provide accurate and truthful data, as well as to communicate any changes or modifications thereof. The purposes of collecting your Personal Data are as follows: Contact, to support you via email for your queries or questions about our services. Virtual assistant, to resolve your queries through our online assistance service. To formalize the reservation of the selected accommodation service. Sending promotions or news about our accommodations, if the User has checked the corresponding box indicating their interest in receiving such promotions via email.

2. Legitimization

The legal basis for processing your data is the unequivocal consent manifested by pressing the send button on the form and accepting this privacy policy. In the case of reservations, also after accepting the booking terms and conditions.

3. Information Retention

The User is informed that, in compliance with the principle of limitation of the retention period, the collected data will be processed only and exclusively for the time necessary and for the purposes for which they have been collected at any given time. They will thus be maintained in a manner that allows the identification of the data subjects for no longer than necessary for the purposes of processing personal data.

4. Transfer of Personal Data

The data collected in these forms, being personal data for the resolution of queries, processing of reservations, or keeping you informed about our services, are processed internally and are not transferred to third parties.

5. Data Protection Rights

At any time you can exercise your rights of access, rectification, cancellation, and opposition by sending an email to: direccion@flamingobeachbenidorm.com, indicating the reason for your request. Furthermore, in the case of email promotions, instructions for unsubscribing from such emails will appear at the footer of each email you receive of this type. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. If you exercise the right to oppose the processing of your data, we will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims. In cases where it is legally appropriate, you will have the right to data portability, which means you have the right to receive personal data concerning you, that we are processing, and store it on your own device, this right also allows you to ask us to communicate your data to another data controller.

6. Security Measures

We commit to ensuring the duty of secrecy and confidentiality in the processing of personal data, adopting the legally required levels of data protection security and installing all the technical means and measures at our disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of them.

7. Information about Cookies

We use cookies, which are small files with information about your navigation on this Platform, whose main purpose is to facilitate your navigation on it. Please, read our Cookie Policy to learn more about the cookies we use, their purpose, and other relevant information.